A BROMSGROVE District Housing Trust (BDHT) tenant has hit out at the provider for leaving her in a cold and draughty house over the festive season.
Amanda Turner contacted the Standard about her property in Spenser Walk, Catshill, as she felt she had nowhere left to turn because BDHT had not rectified the issues she had highlighted.
She said her house was cold and damp and had been told the windows need replacing because of the draught coming through.
Mrs Turner, who also suffers from asthma and severe curvature of the spine, said BDHT had known about the issues for some time and, although they had tried some solutions, none of them had worked.
Because her bed had gone rusty she said she had been forced to sleep on the floor, adding she was also ‘spending a fortune’ on heating the home because of the conditions.
John Whitwam, director of housing and communities at BDHT, said: “We are aware of the situation at the property of Ms Turner, and completely understand her frustration and any distress caused especially at this time of year.
“We have already undertaken repairs to Ms Turner’s home, with further works to be completed.
“We are working with Ms Turner moving forward to finalise repairs as swiftly as possible, and are offering her our full support.”
Since the Standard contacted the trust Mrs Turner said she had received a new bed and some compensation for what she has been through.