20th Sep, 2020

Bromsgrove District Council cashiers are back at Parkside but 'only use them if you have to'

CASHIERS at Bromsgrove District Council’s Parkside hub will be back on Monday, July 6, bit people are urged to only use that option to pay if they really have to.

Because of the threat of the virus, residents are still advised to use other way to pay bills, rather than face-to-face, to keep themselves and others safe.

The authority has a variety of online services and an automated payment line.

Customers can even call the main service telephone number if they prefer to speak to someone rather than visit the offices and increase the risk of infection to themselves – and others.

Residents are also reminded, as part of the reduced services, there will be no other face-to-face interviews or surgeries held at Parkside and no access to phone lines or PCs.

Bromsgrove District Council’s Portfolio-holder for Finance, Coun Geoff Denaro, said: “Our staff have families to go home to so please help us keep them, and you, safe.

“Once you are set up on our payment systems, it means your bills look after themselves. “You can do this through our website or we can help get you started by having a chat over the telephone.”

Parkside has lots of directional and distancing signs to help keep people apart and strict instructions not to enter the building of they display any signs of Coronavirus symptoms.

Council leader Coun Karen May added: “We are taking all the precautions we can to protect our staff and those people who have no choice but to come into the building – but in the first instance we want to say, please only visit us if it’s necessary.”

Visit Bromsgrove.gov.uk/pay-for-it or call 01527 881288 during opening hours, 9am til 5pm.

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