STAFF at Clent Hills Vets are celebrating after being named the best in Worcestershire.
The practice – which has branches in Bromsgrove, Rubery and Hagley – was given the prestigious accolade at the Best UK Vet Awards 2021.
They have been organised by VetHelpDirect.com since 2012, based on pet owner reviews from across the UK.
All reviews are subject to rigorous authenticity tests and are checked for duplicate IP and email addresses.
Some reviewers are asked to provide evidence that they were recent clients of the practice.
Those with the biggest four or five star reviews from their customers in the last year are declared the winners.
Clent Hills’ head vet Alun Edwards said everyone was over the moon.
“It’s such fantastic recognition for the whole team who have worked exceptionally hard over the last 12 months to continue providing an exceptional level of pet healthcare during a never-before-experienced pandemic.
“We’re so thankful to have such a fantastic team of vets, nurses, and support staff, and to have so many wonderful and supportive clients.”
Susie Samuel, CEO of VetHelpDirect.com said choosing the right vet was important for pet owners and all vet practices had their own unique characteristics.
“This is why hearing from existing clients via online reviews is so helpful – many of the reviews describe detailed stories of first-hand experiences which helps owners get a really good feel for the practice.
“Best UK Vets is a lovely opportunity to reward the practices that are at the top of their game.”