THE CHILDREN and young people’s service at Birmingham’s Royal Orthopaedic Hospital has been rated good by the Care Quality Commission (CQC).
Following an unannounced inspection in May 2025, the CQC found the service had an inclusive approach where service users were involved in assessments of their needs and were protected and kept safe.
The report highlighted how people working in the services are kind, caring and compassionate and leaders were visible, knowledgeable and supportive.
The report also highlighted that children and young people received care and support that was kind and compassionate.
Inspectors praised staff for having a good understanding of monitoring and assessing children and young people’s individual needs, including communication and any reasonable adjustments they required.
The report added: “The service made sure children and young people were at the centre of their care and treatment choices. Staff understood the diverse health and care needs of their patients and their local communities, which ensured flexible and supported choice and continuity.
“The service had a shared direction and culture managed by capable, compassionate, and inclusive leaders. Staff felt safe to speak up and understood where to go for support if required.”
Matthew Hartland, Chief Executive Officer at The Royal Orthopaedic Hospital, said: “I’m delighted to confirm our Children and Young People service has achieved an overall ‘Good’ rating following the CQC inspection, and congratulate everyone involved in achieving this outcome.
“Our priority is to deliver compassionate, patient-centred care that empowers our patients to regain their mobility, independence and quality of life.
“I also want to thank the dedication of our staff. This rating reflects the efforts of our staff in continuing to provide a safe and welcoming space for children and young people receiving care at The Royal Orthopaedic Hospital.”
