A CARE home in Bromsgrove has been rated inadequate and placed in special measures by the Care Quality Commission (CQC) following an inspection in February.
An inspection was prompted at the Meadows Nursing Home due to concerns raised with CQC around the management and safety of the service which was caring for 30 people at the time of inspection.
Following this visit, the home’s overall rating has dropped from requires improvement to inadequate, as have its ratings for being safe and well-led.
Its ratings for being effective and caring have changed from good to requires improvement. It has again been rated requires improvement for being responsive.
As well as placing the service in special measures, CQC have also issued two warning notices, to focus the service’s attention on the areas where immediate action needs to be taken.
CQC will keep the home under close review and will return to ensure people are safe and it will continue to monitor to check sufficient improvements are being made.
If CQC doesn’t see rapid and widespread improvements, further action will be taken. Findings from inspectors included a failure to manage or reduce the risks of harm to residents and a failure to ensure the environment was safe for people to live in.
Staff were found to not always have up to date information on people’s current risks and they had not always received necessary training to keep people safe. Staff were also found to not always work collaboratively with health professionals.
Also, staff recruitment processes were not always followed meaning the provider could not be sure they were suitable to work with vulnerable people.
People’s needs were not always met in the home and residents were not involved in discussions about their own care.
Craig Howarth, CQC midlands deputy director of operations, said: “When we inspected the home, we were disappointed to find poor management and leadership across the home, as well as inadequate systems to keep people safe.
“If we don’t see rapid and widespread improvements, further action will be taken.”
The Meadows Nursing Home has been approached for comment.
