BROMSGROVE residents will be able to have their say on plans to move the post office counter from its Crown branch building on the High Street to WHSmith.
The Post Office is hosting a drop-in customer forum at the Parkside suite, Market Street, from 3.30pm to 6.30pm next Wednesday (August 31) so people can call in and discuss the proposals.
If the service does move to the store further down the street the providers intend to extend opening times to include Sundays.
Public consultation on the proposals runs until September 14 and customers can take part by phone, online or by post.
General manager Roger Gale said: “We are committed to keeping our services on high streets which we know is hugely important to people.
“We need to make changes so we can continue to do that into the future.
“The way customers do business with us has changed – people want flexible and convenient choices of how they access our services, whether that is face-to-face at our branches or on the web.
“We are adapting to that and making sure we take the right course of action to sustain services for years to come.”
Subject to consultation, the new Bromsgrove Post Office branch would have five serving positions, a mixture of one screened and four open-plan counters.
Opening hours would be from 9am to 5.30pm Monday to Saturday and on Sundays.
Staff currently working at the Bromsgrove branch would have the right to transfer their employment to WHSmith if they wanted, in line with TUPE legislation.
All options will be discussed with them individually so they can make informed decisions about their future and are supported in those decisions.
Residents wanting to have their say can call 03457 22 33 44, text 03457 22 33 55, e-mail firstname.lastname@example.org or visit postofficeviews.co.uk – the designated website.
Alternatively comments can be posted to FREEPOST Your Comments.